Qualities of a great call center agent |FeedTheMind with Aldrit A. Venus

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The work of a call center agent is complex and demanding. Agents have to maintain a fine balance between satisfying callers and meeting the needs of their organizations. Each call differs from the next and call center agents need a strong skill set to deal with a multitude of different situations that may arise.

Nahihirapan ka ba sa mga calls mo? Paano tumaas ang performance sa team at maging top agent?

FeedTheMind TV brings you another video about the importance of skills and the qualities of a great call center agent.

Kung ako sa imo maayo pa nga panooron naton ini nga video hasta sa dulo para igwa kita ning matun-an peksman. Mus na!

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